Privacy Policy

Last updated: August 27, 2026

WennyVisual Studio ("WennyVisual", "we", "us", or "our") operates the website wennyvisual.studio and provides digital products, Shopify themes, licenses, and related digital services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, use our services, create an account, contact us, or otherwise interact with WennyVisual Studio.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our website.

Information You Provide

When you make a purchase, create an account, contact us, subscribe to our mailing list, or otherwise interact with our services, we may collect:

  • Name
  • Email address
  • Billing information
  • Shipping information, where applicable
  • Account information
  • Order information
  • Product and license information
  • Information you provide when contacting customer support
  • Other information you voluntarily provide to us

We only request information that is reasonably necessary for the relevant transaction, service, or communication.

Purchase Information

When you purchase a WennyVisual product, we may receive information associated with your order, including:

  • Products purchased
  • Order number
  • Purchase date
  • Transaction status
  • Customer information associated with the order
  • Information necessary to provide your digital product or license

Payment information is primarily processed by Shopify and applicable payment providers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of your visit
  • Approximate location derived from your IP address
  • Information about interactions with our website

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Provide access to purchased digital products
  • Provide and manage product licenses
  • Verify license activations
  • Provide customer support
  • Respond to inquiries
  • Communicate with you about your orders
  • Send transactional communications
  • Send marketing communications where permitted by law
  • Improve our website and products
  • Analyze website usage and performance
  • Prevent fraud, abuse, and unauthorized access
  • Protect the security of our services
  • Enforce our policies and agreements
  • Comply with applicable legal and regulatory obligations
  • Establish, exercise, or defend legal claims

We do not intentionally use personal information for purposes that are incompatible with those described in this Privacy Policy.

3. Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR) or similar privacy laws, we process personal information on the following legal bases:

Contract

We may process information when it is necessary to fulfill a contract with you, such as processing an order, delivering a digital product, providing a license, or providing customer support.

Legal Obligations

We may process information when necessary to comply with legal, accounting, tax, or regulatory obligations.

Legitimate Interests

We may process information when necessary for our legitimate business interests, including maintaining website security, preventing fraud, improving our services, and managing our business, provided that these interests do not override your rights.

Consent

We may process information based on your consent where consent is required by applicable law, such as certain marketing communications or non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

4. Shopify

Our online store is powered by Shopify.

Shopify provides the infrastructure necessary to operate our online store and may process personal information associated with your interactions with our store, including purchases, customer accounts, and other store activities.

Shopify may process personal information according to its own privacy practices and policies.

For more information, please review Shopify's Privacy Policy.

5. Payment Processing

Payments made through our website are processed using Shopify and the payment providers available through our Shopify store.

We do not intentionally store complete payment card numbers, CVV codes, or other complete payment credentials on our own servers.

Payment providers may collect and process payment information necessary to authorize and complete transactions according to their own privacy policies.

6. Digital Product and License Information

Some WennyVisual products require license activation.

When you activate a WennyVisual product license, we may process information necessary to verify and maintain the license, including:

  • License key
  • Shopify store or domain information
  • Product information
  • License status
  • Activation information
  • Information necessary to prevent unauthorized license use

This information is used to:

  • Activate purchased products
  • Verify that a license is valid
  • Associate a license with an authorized store
  • Prevent unauthorized use or redistribution
  • Maintain license functionality
  • Provide customer support

We do not use license information for unrelated purposes.

7. Email Communications

If you subscribe to our mailing list, we may use your email address to send communications regarding:

  • New products
  • Product updates
  • Theme releases
  • New features
  • Promotions
  • WennyVisual announcements

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in the relevant email.

Transactional emails, including order confirmations, license information, account-related messages, and important service communications, may still be sent when necessary.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide and improve our services.

Cookies may be used for purposes including:

  • Essential website functionality
  • Shopping cart functionality
  • Remembering preferences
  • Maintaining sessions
  • Website analytics
  • Performance measurement
  • Security and fraud prevention
  • Marketing, where applicable

Some cookies may be placed by Shopify or third-party services used by our store.

Where required by applicable law, we will request consent before using non-essential cookies.

You may be able to manage or disable cookies through your browser settings or the cookie controls provided on our website.

Disabling certain cookies may affect the functionality of the website.

9. Third-Party Services

We may use third-party service providers that help us operate our business and website.

These providers may include services related to:

  • Ecommerce infrastructure
  • Payment processing
  • Website hosting
  • Email delivery
  • Analytics
  • Fraud prevention
  • Customer support
  • Digital product delivery
  • License management

Third-party providers may process personal information according to their own privacy policies and applicable legal requirements.

We only use third-party services where reasonably necessary to operate, maintain, and improve our services.

10. Data Sharing

We may share personal information with third parties where reasonably necessary for the purposes described in this Privacy Policy.

This may include sharing information with:

  • Shopify
  • Payment processors
  • Service providers supporting our website
  • Email and communication providers
  • License infrastructure providers
  • Fraud prevention and security providers
  • Professional advisers
  • Government authorities or law enforcement where legally required

We do not sell personal information as a standalone product.

We do not intentionally share personal information with third parties for purposes unrelated to operating our business without an appropriate legal basis.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The purpose for which the information was collected
  • Whether you maintain an account
  • Whether you have purchased a product
  • License and support requirements
  • Legal and accounting requirements
  • Fraud prevention and security requirements
  • The resolution of disputes

When personal information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal obligations.

12. International Data Transfers

Some of our service providers may process personal information in countries outside the European Economic Area (EEA).

Where personal information is transferred internationally, we take appropriate measures intended to ensure that the information receives protection consistent with applicable data protection laws.

13. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request restriction of processing
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request portability of certain personal information
  • Lodge a complaint with a relevant data protection authority

To exercise your rights, contact us using the contact information provided below.

We may need to verify your identity before completing certain requests.

14. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

15. Children's Privacy

Our website and products are not intentionally directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.

16. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, products, services, technology, or applicable legal requirements.

When we make changes, we will update the Last updated date at the top of this page.

We recommend reviewing this Privacy Policy periodically to stay informed about how we handle personal information.

18. Contact Us

If you have questions about this Privacy Policy, want to request access to your personal information, or wish to exercise your privacy rights, you can contact us at:

WennyVisual Studio

Email: help@wennyvisual.studio

Website: https://wennyvisual.studio